Preparing for smarter regulation
One of the four themes of the care quality commission’s (CQC) five year strategy is smarter regulation, described as a more ‘dynamic and flexible regulation
September 22, 2025
I can thoroughly recommend Donna from Care Leadership Support who facilitated our Well Led programme across all three sites remotely. Donna’ s adaptability and focus ensured that we were able to complete the planned training despite the difficult circumstances of Covid-19, bringing all our managers together virtually. Donna was enthusiastic motivated and extremely knowledgeable and supported our organisation to develop. The feedback we received from all our managers was exceptionally positive. I have no hesitation in recommending Donna at Care Leadership Support.
Samantha HarrisonDirector, Continued Care
In all of my 32 years in business I’ve come across very few who are able to question, listen to needs (and detect underlying feeling behind the needs), and present such a personalised solution.
Your SIP has proven very useful for me personally as it’s great to have a reference point that I can use with the team.
Chris HCare Home Owner
Donna has been working with Grey Matter Learning delivering leadership and management training programs. She is highly capable with extensive care and leadership experience across different levels. We regularly receive excellent feedback about Donna who demonstrates a calm, conscientious and professional approach to her work. Training delivery evaluations are consistently outstanding, demonstrating that she has what it takes to produce brilliant results. Donna is incredibly passionate in everything she does and we are fortunate to have such a fabulous person working alongside our team.
Sarah KnappManaging Director, Grey Matter Learning
Having worked alongside Donna for over 20 years I cannot recommend her highly enough. An exceptionally capable and trustworthy leader who is values and results driven. There is no doubt that Donna will be a fantastic asset for any organisation lucky enough to secure her services.
Ken NolanFormer Chair Lancashire Care Association, Springhill Care Group
Donna possesses a very inclusive and collaborative leadership style. She is a highly respected leader by both internal and external stakeholders and wholeheartedly led her senior leadership team to implement a high performing culture underpinned by strong values. Her dedication and commitment to influencing and improving the care sector resulted in her receiving high recognition from the CQC and Investors in People.
Virginia PerkinsCEO Care4Children
Being coached by Donna was hugely valuable for me. She listens so well. Donna helped me identify the work barriers I was facing, which ones were most important to me and what I felt I could do about them - and by when! I came out of the session feeling heard by a real expert, understood clearly, to the point I could identify my own habitual practices that were keeping me back and make some choices that would definitely improve the way I work. Thank you, Donna, you're such a natural, excellent coach.
Irena PistunCo-operatives UK
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